Terms Of Service

Overview

Welcome to House Of Expression. Throughout the site, the terms “we”, “us” and “our” refer to House Of Expression. We operate this website and online store, including all related information, content, features, tools, products, and services (the “Services”).

By accessing or using our website, you agree to be bound by these Terms of Service and our associated policies. If you do not agree, you must not use our Services.

1. Eligibility & Account Use

By using this website, you confirm that:

• You are at least 18 years old or the age of majority in your jurisdiction
• All information you provide is accurate and complete
• You are responsible for maintaining the confidentiality of your account

You must not misuse the website or use false information.

2. Products & Services

We strive to ensure all product descriptions and images are accurate. However:

• Colours and product appearance may vary depending on your device
• Product details may change without notice
• We reserve the right to limit or discontinue products at any time

We do not guarantee that products will appear exactly as shown on screen.

3. Orders & Acceptance

When you place an order, you are making an offer to purchase.

• Orders are only confirmed once payment is processed and accepted
• We reserve the right to cancel or refuse any order
• We may limit quantities per customer

Once an order is confirmed, cancellation may not be possible.

All purchases are subject to our Return & Refund Policy.

4. Pricing & Payments

• All prices are listed in GBP (£) unless stated otherwise
• Prices may change without notice
• Prices do not include shipping, taxes, or customs unless specified

You agree to provide accurate payment and billing details and authorize us to charge your payment method.

5. Shipping & Delivery

• Delivery times are estimates and not guaranteed
• We are not responsible for delays caused by couriers, customs, or external factors
• Risk of loss passes to you once the item is shipped

Full details are outlined in our Shipping Policy.

6. Custom & Personalized Products

Customised or personalised products are made specifically for you.

• These items are non-returnable and non-refundable
• Exceptions apply only in cases of defects or printing errors caused by us

Please ensure all custom details are correct before placing your order.

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7. Intellectual Property

All content on this website, including:

• Designs
• Artwork
• Images
• Logos
• Text

is the property of House Of Expression or its licensors.

You may not copy, reproduce, or use any content without prior written permission.

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8. Third-Party Services

Our website may include tools or links to third-party services.

We are not responsible for:

• Third-party content
• External websites
• Transactions outside our platform
• Use of third-party services is at your own risk.

9. Shopify Platform

Our store is powered by Shopify. However:

• All transactions are between you and House Of Expression
• Shopify is not responsible for any purchases, disputes, or claims

10. Privacy

Your personal data is handled in accordance with our Privacy Policy.

By using our Services, you agree to how we collect, use, and process your information.

11. User Feedback & Content

If you submit reviews, comments, or feedback:

• You grant us permission to use, publish, or modify it
• You confirm that your content does not violate any laws or rights

We reserve the right to remove inappropriate content.

12. Errors & Inaccuracies

We may occasionally have errors related to:

• Pricing
• Product descriptions
• Availability

We reserve the right to correct errors or cancel orders if necessary.

13. Prohibited Uses

You agree not to:

• Use the website for unlawful purposes
• Violate intellectual property rights
• Transmit harmful code or spam
• Attempt to hack, scrape, or disrupt the website

We may terminate access for violations.

14. Disclaimer of Warranties

All products and services are provided “as is” and “as available”.

We do not guarantee:

• Uninterrupted service
• Error-free operation
• That products will meet all expectations

15. Limitation of Liability

To the fullest extent permitted by law, House Of Expression shall not be liable for:

• Indirect or consequential damages
• Loss of profits or data
• Issues arising from product use or delays

16. Indemnification

You agree to indemnify and hold House Of Expression harmless from any claims arising from:

• Your misuse of the website
• Violation of these Terms
• Breach of any laws or third-party rights

17. Termination

We reserve the right to terminate or suspend access to our Services at any time without notice if these Terms are violated.

18. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United Kingdom.

Any disputes will be subject to the jurisdiction of UK courts.

19. Changes to Terms

We may update these Terms at any time. Continued use of the website means you accept the updated Terms.

20. Contact Information

For any questions regarding these Terms, please contact:

Email: sales@houseofexpression.co.uk